This Privacy Policy explains what personal data Luck77 collects from Pakistan players, why we collect it, how it is used and stored, and what rights you have over your information. Please read this carefully before creating an account.
Your personal and payment data is protected using industry-standard encryption and access controls.
You can access, correct or request deletion of your personal data at any time by contacting support.
Luck77 never sells your personal data to unrelated third parties. Your information is not a product.
You can opt out of marketing communications at any time through your account settings.
This Privacy Policy applies to all users of the Luck77 platform, including the website at luck77.wine and any associated mobile applications available for Android or iOS download. It describes the types of personal data collected, the purposes for which that data is used, with whom it may shared, and how it is protected.
Luck77 is committed to handling your personal data responsibly. The platform is designed for adults aged 18 and above based in Pakistan, and this policy reflects the privacy expectations of that audience. Where this policy refers to "we", "us" or "Luck77", it means the platform operator. Where it refers to "you" or "your", it means the registered player or visitor.
This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of the overall agreement governing your use of the platform.
Luck77 collects personal data in the following categories, depending on how you interact with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID or CNIC number | At registration or during identity verification |
| Contact Data | Email address, phone number | At registration |
| Financial Data | JazzCash/Easypaisa account reference, bank account details, transaction history in PKR | When making a deposit or withdrawal |
| Account Data | Username, account balance, bet history, bonus activity, VIP tier | Continuously during account use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically on each platform visit |
| Usage Data | Pages visited, games played, sports markets accessed, session duration | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails, feedback submitted | When you contact Luck77 support |
You are not required to provide data beyond what is necessary for the service you are requesting. However, failure to provide mandatory information — such as identity verification documents when requested — may result in account restrictions.
Luck77 uses personal data strictly for purposes that are necessary to operate the platform and to comply with our obligations to users. The primary purposes are as follows:
Luck77 does not use automated decision-making processes that produce legal or similarly significant effects on individual players without human review.
When you make a deposit or request a withdrawal on the Luck77 platform, financial data is processed to complete the transaction. All transactions are denominated in Pakistani Rupees (PKR). Supported payment methods include JazzCash, Easypaisa, Raast, direct bank transfer and debit cards.
Luck77 does not store full payment card numbers or complete mobile wallet credentials on its own servers. Payment processing is handled by trusted third-party payment processors who operate under their own security standards. Luck77 receives and stores only the reference information necessary to link a transaction to your account — for example, a masked account number or transaction reference ID.
Luck77 does not sell, rent or trade your personal data with unrelated third parties for their own marketing purposes. Data may be shared in limited circumstances as described below:
All third-party service providers who access personal data on behalf of Luck77 are required to process that data only for the purposes specified, to maintain appropriate security standards, and not to use the data for their own unrelated purposes.
Luck77 uses cookies and similar tracking technologies on the platform website to deliver a functional, secure and personalised experience. Cookies are small text files stored on your device when you visit the site.
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using the core platform, but some personalisation features may not function as intended. Luck77 does not use third-party advertising cookies to serve behavioural advertising on external websites.
Luck77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable financial and legal record-keeping standards.
Once the retention period for a specific category of data has expired and there is no ongoing legal or operational reason to keep it, Luck77 takes reasonable steps to securely delete or anonymise that data.
As a Luck77 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact the support team with the relevant request:
Request a copy of the personal data Luck77 holds about your account and activity.
Request correction of any inaccurate or outdated personal data held on your account.
Request deletion of your personal data, subject to legal retention requirements that may apply.
Object to your data being used for direct marketing or personalised promotions at any time.
Request your account and transaction data in a structured, machine-readable format where technically feasible.
Request that Luck77 restricts processing of your data while a correction or objection request is being reviewed.
Luck77 will acknowledge data rights requests promptly and aim to resolve them within a reasonable timeframe. In some cases, particularly for deletion requests, legal retention obligations may mean that certain data cannot be fully removed until the applicable retention period has passed.
Luck77 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction.
While Luck77 applies strong security measures, no online platform can guarantee absolute security against all threats. You also play a role in keeping your account safe — use a unique strong password, do not share your login details, and contact support immediately if you notice anything unusual on your account.
The Luck77 platform is strictly intended for adults aged 18 and above. Luck77 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data on the platform, please contact Luck77 support immediately.
Upon receiving a verified report of underage access, Luck77 will take prompt action to suspend the account and delete the associated personal data to the extent permissible under applicable data retention requirements.
Luck77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, registered players will be notified by email or by an in-platform notification before the changes take effect.
Minor updates — such as clarifications to existing language or corrections to typographical errors — may be made without direct notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Continued use of the Luck77 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should cease using the platform and contact support to discuss account closure options.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the Luck77 support team through the following channels:
For questions specifically related to responsible gaming tools such as self-exclusion or deposit limits, visit the Responsible Gaming page where step-by-step guidance is provided.
Six things every Pakistan player should know about how their data is treated on this platform.
Every connection between your device and luck77.wine uses TLS encryption. Your account credentials, PKR transaction data and personal information travel securely.
Full JazzCash, Easypaisa or bank credentials are never stored directly on Luck77 servers. Payment processing is handled by dedicated secure processors.
Promotional emails and SMS notifications are only sent when you have opted in. You can withdraw consent at any time through your account settings without affecting your access to the platform.
Only staff members with a genuine operational need can access player personal data. Access is logged and audited to ensure it is used appropriately and only when necessary.
Every category of data Luck77 collects is documented in this policy along with the specific reason it is collected. Nothing is collected without a legitimate purpose tied to running your account.
This Privacy Policy is reviewed regularly and updated whenever platform features, data practices or legal requirements change. Material updates are communicated directly to registered players before taking effect.